Most entrepreneurs and business owners are always looking to maximise their budget and hence do not have the luxury of spending a lot of money on […]

Have you ever asked yourself what is the major determinant of client satisfaction? The answer will be added value. In a competitive market, where you will […]

Caring and supporting your customers has never been more crucial in this day of marketing automation. Many times we get so caught up in getting things […]

Why bother? Good customer service is the life blood of any business. Although new customers are important, good customer service will help generate customer loyalty and […]

Telemarketing in Singapore is a pretty old business. Telemarketing singapore got its start in the 1950s and has not changed much since it began. The earliest […]

It’s great that your website is doing well at generating sales leads, but the seller’s journey is far from over. As your marketing or sales department […]

So you’ve made the sale! The long tedious process of closing your leads, converting them into customers is over. So what happens now? A rookie mistake […]

In the corporate world, the majority of working professionals have technical expertise and competencies, but much less of them have sharp skills in business communication, an […]

One of the biggest issues any business would face is its unique position in the market. If you’ve not got a unique position, then you’ll find […]

One of the biggest mistakes that causes businesses to fail is the merchants ultimately failing to meet the demands and expectations of customers. In other words, […]